Sunday, 27 March 2011

An Off Week

What a beautiful day it's been today, in fact what a fabulous week. We actually sat out in the garden most of the day, enjoying lunch and tea al fresco, amazing for March. My lovely son got a Respect Award from school which is great, however when I asked him what it was for, he said 'Respect' in such a scornful and belligerent manner, I'm thinking of handing it back to his teacher!

Despite the gorgeous weather, I've been feeling quite cynical and pessimistic this week which is unlike me.   I'm reading a book recommended by my son's head called 'Toxic Childhood' by Sue Palmer, in fact I bought 3 of her books in an amazon bundle and it makes scary reading, if you've got kids I'd really recommend it! I think coupled with the worrying subject of my bedtime reading, the horrors unfolding in Japan, the unrest in the Middle East and the general depressing news, I've also had a slow week business wise. It's scary how sales can drop dramatically for no apparent reason, leaving me feeling that I've been switched off. Plus I've had a run of items go missing in the post, arriving damaged and a couple of people who I suspect are trying to pull a fast one, oh and 2 low dsr's on ebay for postage charges. (Those of you who are top rated sellers on ebay, will know how much that strikes fear into the heart). I have seriously considered giving it up as a bad job. But after a good night's sleep, I decided to make the majority of my ebay listings free postage to avoid low dsr's on postage charges and to stop shipping to USA. Not only have a high number of packages gone missing, Americans are by far the most demanding customers, expecting their item to arrive yesterday, and quite stroppy if things don't go to plan. I had the strangest email the other day in response to a feedback request which was quite hostile but gave me no clue as to why they were unhappy with their purchase. Another lady who had an item that hadn't arrived, said she 'would have to ban international sellers'! Doesn't the buyer have the power to choose who they shop with? I don't recall twisting your arm! My children have learned some choice swear words this week ! There's a great sense of power and freedom which comes with the ability to say no, I can choose who I trade with. Sorry to offend any Americans, but enough is enough!

Things have picked up over the weekend again, so hopefully next week will be busier, I have some new stock arriving, although after 2 years, I'm still no nearer predicting with any confidence, which items will be good sellers. Retail's a funny old business, I have to constantly alter my strategies, a bit like bringing up kids I suppose, something works for a while, then you have to do an about turn- toxic kids, toxic customers !! Hopefully I'll be back to my usual sunny self next week....

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